Refund policy

1. Refund Eligibility

Refunds are generally issued under the following circumstances:

  • Service Issues: If you experience significant issues with the quality of our therapy services, you may be eligible for a refund. Please contact us promptly to discuss any concerns.

2. Refund Process

To request a refund, please contact our customer support at [your contact email/phone] within [X] days of the service in question. To expedite the process, provide relevant details such as your name, date of the session, and the reason for the refund request.

3. Non-Refundable Services

Certain services may be deemed non-refundable, and these will be clearly communicated to you at the time of purchase or booking. Examples of non-refundable services may include downloadable resources, one-time consultation fees, or special promotional offers.

4. Payment Disputes

If you dispute a charge with your credit card issuer, and it is determined that the charge is valid and in accordance with our refund policy, you may be responsible for any fees incurred by [Your Therapy Business Name] in responding to the dispute.

5. Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

6. Contact Information

If you have any questions or concerns about our Refund Policy, please contact us 941-307-9809.