Shipping policy
1. Shipping Destinations
We currently offer shipping to addresses within the United States. We do not ship to international addresses at this time.
2. Processing Time
a. Order Processing: Orders are typically processed within [X] business days after payment is received.
b. Therapy Materials: If therapy materials or resources are included in your order, the processing time may vary. Any specific processing times will be communicated at the time of purchase.
3. Shipping Methods
We offer standard shipping options. The available shipping methods and associated costs will be displayed during the checkout process.
4. Shipping Costs
Shipping costs are calculated based on the weight of the items in your order and the selected shipping method. The total shipping cost will be displayed during the checkout process.
5. Shipment Confirmation and Tracking
Once your order has been shipped, you will receive a shipment confirmation email with tracking information. Please allow up to [X] hours for the tracking information to update.
6. Delivery Time
a. Standard Shipping: Delivery typically takes 3-4 business days after the order has been processed.
b. Therapy Materials: If therapy materials are included, the delivery time may vary. Any specific delivery times will be communicated at the time of purchase.
7. Shipping Delays
We are not responsible for shipping delays caused by factors beyond our control, such as adverse weather conditions, carrier issues, or other unforeseen circumstances.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages. Please ensure that the shipping address provided is accurate and secure.
9. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect address provided by you, refusal to accept delivery, or failure to retrieve the package from the carrier, additional shipping charges may apply for re-shipment.
10. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us 941-307-9809 Email: support@bpsb.store.